Halloween: -15% + free scratch card until 31/10 — code HALLOWEEN15Black November: −20% with code BLACK20 + a free pocket case with every orderBlack Friday: −20% with BFCM20 + free pocket case, travel watch case from €200, portable watch winder from €500Cyber Week: −25% with BFCM25 + free pocket case and travel watch case from €200Christmas: −15% with NOEL15 + a free pocket case with every orderNew Year offer: −20% with NEWYEAR20 until 31/12 + a free pocket caseWinter sales: −10% with HIVER10 until 2 FebruaryA scratch card in every order: up to €800 to be wonA free case with every order over €350A free case with every order over €350Easy, free returns within 30 days

Shipping policy

Shipping Policy

We offer delivery worldwide. Orders placed from Monday to Thursday are shipped within 48 hours. Orders placed from Friday to Sunday or on public holidays are shipped on the second following working day at the latest.

Delivery Services

Thanks to our partners Colissimo, UPS, and DHL, you benefit from free delivery.

France:
- Free (tracked): 6-11 working days.
- Insurance against breakage and theft (€4.11, tracked): 6-11 working days.
International:
- Free to Belgium, Switzerland, the United Kingdom and other countries (tracked): 6-11 working days.
- Insurance against breakage and theft (€4.11, tracked): 6-11 working days.

Taxes and Customs

Orders shipped outside the European Union are exempt from VAT and all customs fees are borne in full by us. You will therefore have no additional charges to pay on delivery.

If you have any questions about our shipping policy, please contact us at contact@atelier-cohen-dubois.com

Last modified: 18/10/2024

Guaranteed Peace of Mind

At Atelier-Cohen-Dubois, your satisfaction is our absolute priority. That is why we offer you a 30-day "Money-Back Guarantee" as well as a 2-year manufacturer's warranty. Try our products in the comfort of your home; if you are not completely convinced, return them within 30 days for a full refund.

Find Atelier-Cohen-Dubois near you
We are delighted to announce that Atelier-Cohen-Dubois is now available in several jewellery stores across France. You can discover our creations and appreciate their quality first-hand through our retailers. Simply contact us and our team will be happy to provide you with the addresses of our retailers in France.
Our Team
At Atelier-Cohen-Dubois, our team is made up of watchmaking enthusiasts and specialists dedicated to excellence. Each member brings their expertise and love of detail to create high-quality products that reflect our commitment to refined craftsmanship and innovation. We work together to offer you the best.

Customer Service in French
Our team is available every day from 8am to 9pm, by email or via chat, to answer your questions.
Free and Fast Delivery
Free delivery in 6 to 10 days, with an optional loss and theft insurance for greater peace of mind.
Money-Back Guarantee
30-day "Money-Back Guarantee" and 2-year manufacturer's warranty covering any defect.
Contact Us
Need help? Contact us via chat or by email at contact@atelier-cohen-dubois.com.

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