Warranty & Returns Page – Atelier-Cohen-Dubois
Welcome to our page dedicated to warranty and after-sales service.
This page is designed to help you activate your warranty, report any problems, or request a return for your product.
Our team is available to provide you with fast, clear, and efficient support.
By completing the form below, you will be able to:
- Activate your warranty,
- Report a malfunction,
- Request an exchange or return,
- Contact our customer service department directly.
Limits of the warranty
Our warranty covers any manufacturing defect or original malfunction.
However, it does not cover:
• Damage caused by misuse, dropping, or modification of the product.
• Normal wear and tear associated with daily use (scratches, minor marks, etc.).
Procedure
In order to process your request as quickly as possible, please fill out the form below carefully, attaching proof of purchase and a detailed description of the problem encountered.
A representative from our customer service department will contact you by email or phone within 48 hours.
Warranty form
Please complete this form if you wish to activate your warranty.
