Warranty & Returns Page – Atelier-Cohen-Dubois
Welcome to our page dedicated to warranty and after-sales service.
This page is designed to help you activate your warranty, report a potential issue, or request a product return.
Our team is here to provide you with prompt, clear, and efficient support.
By filling out the form below, you can:
- Activate your warranty,
- Report a malfunction,
- Request an exchange or return,
- Please contact our customer service directly.
Warranty Limitations
Our warranty covers any manufacturing defect or original malfunction.
However, it does not cover:
• Damage caused by misuse, dropping, or modification of the product.
• Normal wear and tear from daily use (scratches, minor marks, etc.).
Procedure
To process your request as quickly as possible, please fill out the form below carefully, attaching proof of purchase and a detailed description of the problem you encountered.
A customer service representative will contact you by email or phone within 48 hours.
